Shipping policy
Processing Time
All orders are processed within 3–7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing may be delayed slightly. In this case, we will notify you by email.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time is typically 5–15 business days, depending on your location and shipping method selected.
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Customs, Duties, and Taxes
Xpertigo Vault is not responsible for any customs duties, import taxes, or additional fees applied by your country.
All fees imposed during or after shipping are the responsibility of the customer.
Shipping Delays
We are not responsible for delays caused by carriers, customs processing, or events outside our control (such as weather, strikes, or global disruptions).
Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.
Contact Us
If you have any questions about shipping, you can contact us at:
Email: support@xpertigo.com