Privacy policy

Last updated: September 19, 2026

At Xpertigo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, create an account, place an order, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Billing and payment information

  • Billing address

  • IP address and basic device information

  • Order details and purchase history

  • Information you provide when contacting our support team

We only collect information that is reasonably necessary to provide our services, process orders, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Send digital products, license keys, and installation instructions

  • Process payments and prevent fraudulent transactions

  • Provide customer and technical support

  • Respond to your questions and requests

  • Send important order-related emails

  • Improve our website, products, and services

  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to our services without an appropriate legal basis or your consent where required.

3. Digital Product Delivery

When you purchase a digital product from Xpertigo, we use the email address provided during checkout to deliver your product, license information, download instructions, and other order-related information.

Please make sure that the email address entered during checkout is correct.

4. Payment Information

Payments may be processed through third-party payment providers. Xpertigo does not normally have access to or store your complete payment card information.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure marketing and advertising performance

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Third-Party Services

We may use trusted third-party services to operate our store, process payments, deliver products, analyze website traffic, provide customer support, and improve our services.

These third parties may process information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services you use.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal or regulatory obligations.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how your data is used

To make a privacy-related request, please contact us using the contact information below.

10. Children's Privacy

Our services are intended for general consumers and are not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Xpertigo
Website: xpertigo.com
Email: support@xpertigo.com

We will make reasonable efforts to respond to privacy-related requests and questions in a timely manner.