πŸ”‘ XPERTIGO SUPPORT

Software Activation Guide

Need help activating your software? Find step-by-step activation instructions for Windows, Microsoft Office, Adobe, Autodesk, security software, and digital services.

βŒ•

Activation Instructions

Select your software below to view the activation procedure.

Activate Windows

  1. Open Settings.
  2. Go to System β†’ Activation.
  3. Select Change product key.
  4. Enter the 25-character Windows product key supplied with your order.
  5. Follow the instructions displayed by Windows.
Windows 11: You can also search for β€œActivation” directly from the Windows Start menu to open the activation settings.
βœ“ After successful activation, Windows should display an activation status in the Activation settings page.

Before Activation

Make sure you have installed the correct Office edition corresponding to your purchased license.

Method 1 β€” Activate from an Office application

  1. Open Word, Excel, PowerPoint or another Office application.
  2. Look for the activation prompt or account/product activation option.
  3. Enter your supplied product key when requested.
  4. Follow the activation instructions on screen.

Method 2 β€” Office Account

  1. Open an Office application.
  2. Go to File β†’ Account.
  3. Check the Product Information section.
  4. If activation is requested, follow the displayed instructions.
Important: Remove conflicting or incompatible Office installations when necessary before installing another Office edition.

Activate Visio

  1. Install the compatible Visio edition.
  2. Open Microsoft Visio.
  3. If activation is requested, select the product-key option.
  4. Enter the product key supplied with your order.
  5. Complete the activation process.
Make sure your installed Visio edition matches the license purchased from Xpertigo.

Activate Microsoft Project

  1. Install the compatible Microsoft Project edition.
  2. Open Project.
  3. Follow the activation prompt if displayed.
  4. Enter your supplied product key.
  5. Complete the activation process.
If another Project or Office edition is already installed, compatibility between the installed products may need to be checked.

Activate Windows Server

  1. Sign in to the Windows Server administrator account.
  2. Open Settings β†’ System β†’ Activation where available.
  3. Choose the option to change or enter the product key.
  4. Enter the supplied product key.
  5. Follow the activation instructions.
Server editions and activation methods can differ depending on the Windows Server version and licensing channel.

Adobe Account Activation

  1. Install the Adobe application or Creative Cloud application required for your license.
  2. Launch the application.
  3. Sign in with the Adobe account associated with your license when required.
  4. Follow the activation instructions displayed by Adobe.
  5. Check the account/subscription information to confirm the product status.
Adobe activation can depend on the specific product, subscription type and licensing method. Always use the activation method supplied with your order.

Activate Autodesk Software

  1. Install the Autodesk product corresponding to your license.
  2. Launch the application.
  3. Sign in with the Autodesk account required by your license.
  4. Follow the activation or license selection instructions.
  5. Check the Autodesk account or product license information.
Autodesk activation requirements vary according to the product and license type. Use the activation information provided with your Xpertigo order.

Activate Security Software

  1. Download and install the correct version of your security software.
  2. Open the application.
  3. Find Activate, Subscription or License.
  4. Enter your supplied activation code if required.
  5. Follow the software's on-screen instructions.
Do not install multiple full antivirus products simultaneously unless the software manufacturer specifically supports that setup.

Activate Your Digital Service

  1. Check the delivery email received after your order.
  2. Review the activation information or account details provided.
  3. Open the relevant service or application.
  4. Sign in or enter the supplied activation information as instructed.
  5. Verify that the subscription or service is active.
Activation steps vary depending on the specific digital service. Always follow the instructions included with your order.

1. Check the Product Version

Make sure the installed software edition matches the product purchased from Xpertigo.

2. Check for Existing Installations

Previous or conflicting versions of the same software can sometimes interfere with activation.

3. Restart Your Device

Close the application completely, restart your computer and try the activation process again.

4. Check Your Internet Connection

Make sure your device has a stable internet connection when online activation is required.

5. Check the Product Key Carefully

Enter the product key exactly as provided. Avoid adding spaces before or after the key.

6. Still Having Problems?

Contact Xpertigo Support with your order information and a screenshot of the activation error when possible.

βœ“ Our support team can help you identify the activation issue and determine the appropriate next step.
No activation guide found.
Try another software name or category.

Need Help Activating Your Software?

If you have followed the instructions and still cannot activate your product, contact Xpertigo Support. Please include your order information and the activation error message.

βœ‰ Contact Support

Activation FAQ

Your digital product information is normally delivered to the email address used when placing your order. Check your inbox, spam, junk and promotions folders.
First check that the installed product edition matches the license you purchased. Also verify that the key has been entered correctly and that the software is connected to the internet when online activation is required.
Activation rights depend on the specific product and license terms. Check the product description and license information supplied with your order before moving a license to another device.
Send your order information, the product name and version, and the exact activation error message. A screenshot can also help our support team identify the issue faster.
Yes. If you have difficulty following the activation instructions, contact Xpertigo Support by email and provide the relevant order and error information.